John Salerno

My password is always wrong when I try to log in!

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Hi everyone. I'm having some trouble logging into the forums. Every time I try, it says my password is incorrect. I've used Chrome to remember the password, and I've also typed it in myself to be sure it's right, but it never works.

I have reset the password twice already and that usually automatically logs me in, but when I return later I'm logged out again, and logging back in results in the same problem, even though I know for sure that I am putting in the right password.

I've now reset the password for a third time and am back in, but I know when I return later tonight, I'll be logged out and won't be able to log back in until I reset it again.

Any ideas on how to fix this?

Thanks!

John

Edited by John Salerno

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43 minutes ago, fiveworlds said:

Check if you are using the US/UK keyboard

I don't understand what you mean. I am using a US keyboard, but why does that matter? I am typing in the proper letters one at a time. Not sure what else I need to check.

I'm only able to respond to your post because once again I had to reset my password and re-login that way. I've also noticed that the sign in page is not a secure site, which doesn't seem especially safe to me.

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Quote

I've also noticed that the sign in page is not a secure site, which doesn't seem especially safe to me.

Https is available on this site.

Quote

I am using a US keyboard, but why does that matter

Ok and the language for your computer is set to is US? It matters because character encodings may be different.

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23 minutes ago, John Salerno said:

I don't understand what you mean. I am using a US keyboard, but why does that matter? I am typing in the proper letters one at a time. Not sure what else I need to check.

I'm only able to respond to your post because once again I had to reset my password and re-login that way. I've also noticed that the sign in page is not a secure site, which doesn't seem especially safe to me.

Open a text file and see if the password you type in is typing in correctly.

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Wow, the problem wasn't the password, it was the user name! For some reason a different user name (albeit one I use on pretty much every other forum) was pre-entered into the sign in page, and I needed to change it to my full name.

So yeah, feeling a little foolish, but I appreciate the help! :)

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