The company I work for is trying to come up with a way to improve the connection between academic library researchers that want the paid or free content that the university or college provides, but might be working from a remote location. The workflow goes Researcher -> Library Catalog -> Proxy Server -> Content (paid or open). We want to use Open URL so the program goes faster. Any thoughts?

I think you have not provided enough information.

 

Is Open URL the knowledge base or Uniform Resource Locator?

 

What parts of the system can your company control or affect?

 

The most important thing I can think of you should do is determine which parts of the system are performing poorly and which are doing well, unless you have identified which "program" needs to go faster. In that case, you need to analyze the program to determine which part or parts of the program are slow.

 

If the "program" is the knowledge base, I don't know anything about it. But, if it is anything like databases, data organization can affect performance.

Edited May 17, 201312 yr by EdEarl