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Android "application is not compatible with your device"...


Sensei

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Hello!

 

I made paid application for Android. Published it.

And noticed weird message "application is not compatible with your device"

after going to Google Play Store website of my application, from either desktop computer and devices.

They used to work with application when I was sending them through HTTP/FTP.

 

There is plentiful of threads about "android application is not compatible with your device" on stackexchange etc. websites for programmers.

But nothing what they wrote, worked in my case.

(one of the most interesting was that some devices have partitions, and have to have application .apk file size smaller than f.e. 32 MB, otherwise devices (mentioned some HTC IIRC), refuse to work with app. People bypassed it by compressing PNG to JPG to reduce file size (obviously there could be used download further data from net by app, but much more complicated, and require your own servers forever available) ).

 

So, I wrote to Google Support, and got following message:

 

 

 

"Thanks for contacting Google Play Developer Support.

 

Its against Google Payments policies to purchase your own app, and you'll receive an error message if you try to purchase your own app on Google Play. Its also normal to see the message This app is incompatible with all of your devices due to the same reason.

 

If youd like see what your apps look like from the perspective of a Google Play user, I recommend logging into Google Play with an email address other than the primary email address for your Developer Console.

 

Also, we do provide a method for developers to test their licensing-enabled apps. You can find more information about setting up a testing environment in the Android Developers Help Center.

 

Please let me know if you have any other questions.

Regards,

Ginny W.

Google Play Developer Support"

 

 

 

My reply:

 

"Thanks for reply.

It makes some sense.

But I would suggest changing message to f.e. "You cannot purchase your

own application".

You would save a ton of time replying for messages like mine own, if

developers and users would know why their device is not supported.

I saw on Internet plentiful people have problems with "device is unsupported".

The more clearer will be explained why it's not supported, the easier

will be to find solution...

So if f.e. app requires camera, extend message "Application is not

supported by your device because [you have no camera] or other message

(if app requires some hardware not present in device). etc etc.

Just mine suggestion. Send it to higher level manager."

 

 

Would you like to add something to my reply to Google Developer Support.. ?

 

Best Regards!

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`I saw on Internet plentiful people have problems with "device is unsupported".

 

This error is usually caused by trying to view an app when the minimum sdk version is above your android device's sdk version. Earlier versions of android couldn't do certain things for instance web-view didn't support javascript eval.

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